LYCORE
Reputation Management
Reputation management with practical review and response workflows, so more happy customers leave honest reviews. Ask for a free look at your review process.
What this solves
Completed jobs rarely become reviews without a consistent, customer-respectful request process.
What we build
- Reputation-channel review
- Review-request process design
- Response workflow guidance
- Performance and operational monitoring
How it works
- Job completes
- Completion signal is received
- Review request is sent
- Configured follow-up occurs
- Review is received
- Response workflow is available
What stays under your control
Your team keeps control of business rules, escalation decisions, approvals, customer data, and the tools it chooses to keep. LYCORE configures and documents the workflow around those rules.
What to expect
Review management gives completed customers a consistent way to leave honest feedback and helps staff respond.
How to measure the work
These are measures to agree before launch, not published client results. Record the source, date range and sample size. Compare equivalent periods, separate automated activity from customer actions, and show unavailable data as unavailable rather than zero.
- Review requests delivered
- Count of eligible customers whose review invitation has a recorded delivery confirmation, with unknown delivery shown separately.
- New reviews
- Count of new reviews by platform and reporting period. Do not attribute every review to a campaign unless the data supports that link.
- Review response time
- Median time between a review being published and the business response, with the count of unanswered reviews.
Common Questions
Does LYCORE replace the software we already use?
No. LYCORE starts with the tools and operating rules your team already uses, then evaluates practical ways to connect the work around them.
Are outcomes guaranteed?
No. A system can improve the speed and consistency of a process, but LYCORE does not guarantee rankings, reply rates, booked appointments, revenue, or any other business outcome.
Get a quote for your business.
Tell LYCORE which services you need and what you want to achieve. Your requirements are reviewed before a quote is prepared for the agreed scope.
Quotes follow a requirements review. This page does not calculate an instant price.
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