LYCORE
Review Automation
Review automation that asks customers for a review after the job, built around your customer journey and never filtered by rating. Ask how it would work.
What this solves
Asking manually is inconsistent; avoiding the request entirely leaves a business without fresh customer feedback.
What we build
- Completion-based triggers
- SMS or email request paths
- Respectful follow-up timing
- Review-response routing
How it works
- Job completes
- Customer is identified
- Request is sent
- No response receives configured follow-up
- Review arrives
- Team is notified
What stays under your control
Your team keeps control of business rules, escalation decisions, approvals, customer data, and the tools it chooses to keep. LYCORE configures and documents the workflow around those rules.
What to expect
Automated review requests follow a completed service. Apply the same eligibility rules regardless of whether a customer is expected to leave positive or negative feedback.
How to measure the work
These are measures to agree before launch, not published client results. Record the source, date range and sample size. Compare equivalent periods, separate automated activity from customer actions, and show unavailable data as unavailable rather than zero.
- Request coverage
- Eligible completed customers sent a review request divided by all eligible completed customers, multiplied by 100.
- New reviews
- Count of new reviews by platform and reporting period. Report campaign attribution only where it can be verified.
Common Questions
Does LYCORE replace the software we already use?
No. LYCORE starts with the tools and operating rules your team already uses, then evaluates practical ways to connect the work around them.
Are outcomes guaranteed?
No. A system can improve the speed and consistency of a process, but LYCORE does not guarantee rankings, reply rates, booked appointments, revenue, or any other business outcome.
Get a quote for your business.
Tell LYCORE which services you need and what you want to achieve. Your requirements are reviewed before a quote is prepared for the agreed scope.
Quotes follow a requirements review. This page does not calculate an instant price.
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