LYCORE
Answering service for contractors: a 24/7 AI receptionist that answers every call, captures the job and books it or passes it to you while you work.
You cannot answer the phone and do the job at the same time, and a homeowner with an urgent problem calls the next contractor on the list. An AI receptionist answers every call, filters out the wrong numbers and sales calls, captures the job and location, and books it or passes it to you.
These example workflows show what LYCORE can scope for your business. Software connections, permissions and exception rules are checked before the build is agreed.
Follow-up uses approved channels, contact permissions, quiet hours and opt-out rules. A reply, cancellation or opt-out stops or changes the sequence. Sensitive details stay out of routine texts and emails.
These are proposed measures, not achieved results. Agree the reporting period and data source before launch. Missing records stay unknown, not zero; small samples and incomplete tracking are reported.
LYCORE checks connection options and agrees the build, software costs, testing and support scope before work starts.
Request a scoped quoteSee the delivery checklistAn answering service for contractors only helps if it sounds like your office and asks what you would ask. LYCORE's home services answering service is an AI receptionist that answers in your company name, tells the caller it is an AI assistant, and captures the job, the address and the best time to call back. It works for general contractors, remodelers, handymen and multi-trade home-service businesses.
The one number you give out carries every kind of call. A homeowner wants a bid on a kitchen, a past customer asks when the crew is coming back, and a subcontractor cannot find the gate. Sales calls and wrong numbers look exactly like leads until you pick up.
Invoca, a call analytics company, reports that 27% of calls to home-services businesses go unanswered, and that fewer than 3% of callers sent to voicemail leave a message. A homeowner comparing bids is calling several contractors and is likely to talk to whoever answers first. You cannot run a saw and a phone at once.
The receptionist answers with your company name and says it is an AI assistant. It captures name, number, address and the reason for the call, then asks the intake questions you approve for the kind of work. If the caller wants a person, it says so and hands over.
It sorts each call into a type: new job inquiry, existing customer, subcontractor or supplier, sales call, wrong number. New inquiries are booked or logged as a callback request. Existing customers with a question about a live job go to whoever you name. Sales calls and wrong numbers are handled the way you set.
You receive a summary of every call, including the ones it filtered, so nothing disappears silently. Where your calendar or booking tool can be connected, it can offer estimate times and record the booking. Otherwise it captures a request for your team to confirm.
The intake questions are yours. A remodeler and a handyman need different ones, so the receptionist asks what fits your work and stops short of anything you have not approved. You can read the exact wording before it goes live.
Contractors get calls at 7 p.m. from homeowners who finally have time to think about the project. They also get calls on Saturday from customers who have a problem right now. The receptionist answers at any hour, so the 7 p.m. inquiry is captured with full details instead of a voicemail that may never be left.
Peak season and storm weeks put a lot of calls on the phone at once. The receptionist answers each one, captures the details and ranks them by your rules, so you work down a sorted list rather than a pile of missed calls. A missed call text back can also reach callers whose calls go unanswered, with an approved message and STOP handling.
Contractors have emergencies too: a leak inside a wall you just opened, a tree through a roof, a site safety problem. You define which of those count as urgent. For urgent calls, live transfer is included where your phone setup supports it, and you approve what happens if nobody answers.
Estimates, scope, prices, schedule promises, change orders and permits stay with you. The receptionist does not price a job, agree a start date or make any professional call. It captures what you need to do those things quickly and tells the caller who will follow up.
Anything the receptionist cannot handle goes to a person with the details already captured, so the caller does not have to repeat themselves. Routing, coverage and fallback are tested with real call scenarios before launch.
Home-service businesses run on a mix: Jobber, Housecall Pro, ServiceTitan, HubSpot, or a shared calendar and a notes app. LYCORE does not claim native integrations with any of them. Connection options are checked against your tools before a build is agreed.
Where a connection is not possible, the summary goes to the person or inbox you name, and your team enters it. You also keep your own phone and your own customer records. The receptionist works around them.
Pick your measures before launch and review them after a few weeks. These are measures to agree, not promised results, and outcomes are never guaranteed.
Call recording and consent requirements are reviewed during setup. You can hear the receptionist yourself with the Test our AI agent button, then book a free review on the booking page if you want to see how it would handle your calls.
Automation does not commit a crew, approve work or filter reviews by expected rating.
Missed Call Text Back Service Lead Follow-Up Automation Review Automation After-Hours Answering Service IntegrationsYes. You give the receptionist the services you offer and the questions for each, and it asks the right ones based on what the caller describes. Anything outside your list is captured and passed to a person.
It asks who is calling and why, then sorts by your rules. Matching a caller against your customer records depends on whether that data can be connected, which is checked before the build is agreed.
It handles them the way you decide: take a short message, decline politely, or pass them along. The summary lists them so you can see what was filtered.
Yes. It says up front that it is an AI assistant answering for your company. A caller who prefers a person can ask, and it hands over.
You and LYCORE agree how and how fast notifications reach you during setup, and the time from call to notification is one of the measures you can track. It is not a promised figure.
No long-term contract is required. The cost depends on call volume and what you want it to do, so pricing is given on a call after a free review, with no pressure and no obligation.
Website enquiry to job request: Capture service type, address and preferred time; check the service area and assign the request to the right job queue. Completed job to feedback request: Send a neutral feedback or review request to eligible customers using the agreed contact rules. These are configurable examples, subject to a review of your software and business rules.
Automation does not commit a crew, approve work or filter reviews by expected rating.
Service categories, coverage area and job software; Booking rules and job-completion signals; Follow-up permissions and review-request policy. LYCORE reviews the requirements before quoting. Software subscriptions, connection limits and ongoing support are identified in the proposed scope.
No. LYCORE starts with the tools and operating rules your team already uses, then evaluates practical ways to connect the work around them.
No. A system can improve the speed and consistency of a process, but LYCORE does not guarantee rankings, reply rates, booked appointments, revenue, or any other business outcome.
Tell LYCORE which services you need and what you want to achieve. Your requirements are reviewed before a quote is prepared for the agreed scope.
Quotes follow a requirements review. This page does not calculate an instant price.
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