LYCORE
AI receptionist for real estate agents: answers every enquiry while you are at a viewing, captures the property and contact details, and sends it to you.
You are at a showing when a buyer calls about your listing, and they may call the next agent if you do not pick up. An AI receptionist answers every enquiry, records the property and what the caller is looking for, and hands you the details so you can follow up first.
These example workflows show what LYCORE can scope for your business. Software connections, permissions and exception rules are checked before the build is agreed.
Follow-up uses approved channels, contact permissions, quiet hours and opt-out rules. A reply, cancellation or opt-out stops or changes the sequence. Sensitive details stay out of routine texts and emails.
These are proposed measures, not achieved results. Agree the reporting period and data source before launch. Missing records stay unknown, not zero; small samples and incomplete tracking are reported.
LYCORE checks connection options and agrees the build, software costs, testing and support scope before work starts.
Request a scoped quoteSee the delivery checklistAn AI receptionist for real estate agents is built around one problem: buyers and sellers call when you cannot answer, because you are at a showing, at a closing, or in a car with a client. The calls are sign calls and portal inquiries about a listing, buyers asking to see a property, homeowners asking for a valuation, past clients, other agents, lenders and inspectors, and the occasional wrong number.
A buyer who calls about a listing may be calling several agents' listings that afternoon. If yours rings out, they can move to the next number. Your receptionist answers in your name or your team's name, records which property they asked about and what they are looking for, and gets the details to you so you can call back quickly.
It does not pretend to be you or to know more than it has been given. It is an AI assistant acting for you, and it says so at the start of every call.
The receptionist greets the caller, says it is an AI assistant acting for the agent, and asks which property or what kind of home they are calling about. It captures name, number, best time to call, whether they are buying, selling or both, their timing, and whether they already work with an agent.
On listing questions it shares only what you have supplied and approved for that listing, such as the address, that it is listed with you, and open house times. It does not say a home is still available, that the price is negotiable, or that other offers exist, unless you have told it that. When it does not know, it says you will confirm.
A viewing request is captured as a request with preferred days and times. Where your calendar can be connected it can offer times you have opened, and otherwise your team confirms. A valuation request captures the property address, the owner's name and a good time to talk, and it goes to the agent by your routing rules.
Sellers often call from a sign or an ad and want to talk about timing before anything else. The receptionist records what they say about their plans in their own words, keeps it short, and marks the call for you rather than trying to advise.
Weekends and open house afternoons are often when you are least able to pick up a phone. The receptionist answers at any hour, so a call at 8 p.m. becomes a summary in front of you instead of a voicemail.
Routing follows your rules: to the listing agent, to a team rotation you agree, or a live transfer where your phone setup supports it. You approve the transfer rules and what happens if nobody answers.
Missed call text back can send an approved text after an unanswered call, with STOP handling. Lead follow-up adds an instant acknowledgement and scheduled follow-up you approve, and it stops when the person replies or you need to step in.
A team can set different rules for different days. For example, calls about one agent's listings go to that agent on weekdays and to the duty agent on Sundays. Write the rules down before launch so every summary reaches a named person.
The receptionist gives no valuation, no opinion on price, no negotiation advice, and no legal or financial advice. It does not invent availability. If a listing goes under contract, it only says what you have updated it to say.
It does not steer. It does not describe neighborhoods, schools or the people who live in an area, and it does not recommend or discourage areas. A caller who asks whether a place is a good area hears that the agent will talk it through. Routing rules do not use protected characteristics, and your fair housing obligations are yours, so confirm the rules that apply with your broker or advisor.
Call recording and consent requirements are reviewed during setup. Routing, coverage and fallback are tested with real call scenarios before launch.
Agents commonly use tools such as Follow Up Boss, kvCORE, LionDesk and Google Calendar. LYCORE is not a partner of those companies and does not claim native integrations. Whether a call summary lands in your CRM or reaches you by text or email depends on your tools, and that is checked before a build is agreed.
Agree the measures before launch. Useful ones are calls answered against calls missed, time from a recorded inquiry to your first response, viewing requests captured, and viewings that were confirmed and then held. Report the receptionist's automated acknowledgement separately from your own reply, so the number reflects you.
Outcomes are never guaranteed, and these are proposed measures, not promised results. You can try the Test our AI agent widget, then book a free review for a plain answer on fit, with no pressure and no obligation.
Test the rules with real scenarios before launch: a caller asking about a listing that just went under contract, a caller asking whether a school district is good, and a caller who wants a person. Those three show quickly whether the setup behaves the way you want.
Agents retain valuation, negotiation and eligibility decisions. Routing must not use protected personal characteristics.
Lead Follow-Up Automation CRM Automation Web Design for Service Businesses After-Hours Answering Service IntegrationsOnly if you have given it that information for the listing, and it says only what you supplied. Otherwise it says you will confirm. It never invents availability or offers.
It captures the request with preferred days and times. Where your calendar can be connected it can offer times you have opened. Otherwise you or your team confirm the viewing.
It does not describe areas or the people who live there. It says the agent will talk it through and records the question for you. It also does not recommend or discourage any area.
No. It captures the property address and a good time to talk, then creates a request for the agent. The agent does the valuation.
By the rules you approve, such as the listing agent or an agreed rotation. Rules do not use protected characteristics. If no rule fits, the call goes to a person you name.
That depends on your setup, and LYCORE does not claim native integrations with either. Summaries can reach you by text or email, and a connection to your CRM is checked before a build is agreed.
Property enquiry to agent handoff: Record the listing reference, viewing preference and contact details, then assign the enquiry by listing owner or agreed rotation. Seller valuation follow-up: Collect the property address and preferred contact time, create an agent task and send the agreed reminder sequence. These are configurable examples, subject to a review of your software and business rules.
Agents retain valuation, negotiation and eligibility decisions. Routing must not use protected personal characteristics.
CRM, listing enquiry sources and agent assignment rules; Viewing calendar access and confirmation process; Buyer and seller follow-up stages, permissions and timing. LYCORE reviews the requirements before quoting. Software subscriptions, connection limits and ongoing support are identified in the proposed scope.
No. LYCORE starts with the tools and operating rules your team already uses, then evaluates practical ways to connect the work around them.
No. A system can improve the speed and consistency of a process, but LYCORE does not guarantee rankings, reply rates, booked appointments, revenue, or any other business outcome.
Tell LYCORE which services you need and what you want to achieve. Your requirements are reviewed before a quote is prepared for the agreed scope.
Quotes follow a requirements review. This page does not calculate an instant price.
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